Why am I seeing a duplicate charge?
It's possible, but not common, that you may see a pending/incomplete transaction, but don't worry, this amount should eventually be released and you will not be charged the amount.
If there is an issue, please contact us at firstname.lastname@example.org and be sure to add in your order number when giving details of the charge.
If any further help is needed, we recommend contacting your bank/credit card company directly.
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