How to Submit and Verify Your Eyeglasses Prescription | How Can I Send in My Prescription?

To get your new glasses into production as fast as possible, we strongly recommend providing a valid vision prescription while placing your order. Submitting your prescription during checkout allows our laboratory to begin custom-crafting your lenses immediately so we can ship them to you without delay.

How can I send in my prescription?

Whether you have your paperwork handy right now or need to submit it later, you can securely provide your prescription using the timelines below.

1. Submitting your prescription while placing an order

After you select your vision type while customizing your glasses, you will see a prompt asking, "How do you want to add your prescription?"

To make the process as seamless as possible, you can choose from four simple options:

• 📸 Option 1: Upload Image (Our Preferred & Most Accurate Method!): Simply select "Upload Image" to attach a digital copy, PDF, or clear photo of your physical prescription sheet directly from your computer or phone's saved files right before completing checkout.

• ⌨️ Option 2: Fill it out online: If you prefer to input the numbers yourself, select "Fill it out online" to open an interactive digital form. You can manually select the correct dropdown values for your Sphere (SPH), Cylinder (CYL), and Axis (AXI) for both your Right Eye (OD) and Left Eye (OS), input your Pupillary Distance (PD), and check boxes for custom parameters like Prism.

• 💾 Option 3: Use saved prescription ⚠️ Please Note: This option can ONLY be used by customers who have a registered GlassesUSA.com account. If you are logged into your account at checkout, selecting this option will instantly display a dropdown menu featuring your previously saved prescriptions or details from past orders, allowing you to reapply your vision details with a single click.

• ⏳ Option 4: Send later: In a rush or don't have your paperwork handy? Select "Send later" to breeze right through checkout and secure your order. You will have a total of 25 days from your purchase date to submit your prescription. Our team will send you friendly check-in reminders via email - when you're ready, you can simply reply directly to any of those emails with your prescription attached, or use our designated on-site upload page!

What if my prescription has numbers or line items not listed on your site?

If you are looking at your physical paperwork and see an extra number, custom doctor's note, or a specific line item that does not appear as an option in our "Fill it out online" manual form, please do not guess or leave it out!

• The Best Solution: Select Upload Image instead of trying to type it manually. Take a clear photo of your physical prescription sheet, upload it directly to your order, and finish your checkout normally.

• What happens next? Our dedicated, in-house optical experts personally review every single uploaded prescription file before lens production begins. By uploading the original image, our team will easily read the special notes or custom values your doctor provided to ensure your glasses are manufactured perfectly with absolutely nothing missed.

2. Submitting your prescription after your order is placed

If you do not have your paperwork handy while placing your order, you can still confidently complete your purchase. However, please note that your order will be placed on hold and will not enter production until your prescription is received. You have two ways to submit it post-purchase:

• Via the Upload Portal: You do not need to create a customer account to do this. Simply visit our Prescription Upload Portal at any time, enter your order number and email used to place the order, and upload a photo or file to link it directly to your pending order.
• Via Email (By Request Only): If our laboratory notices your prescription is missing, we will proactively send you a reminder email. You can reply directly to that specific notification email with an attached clear photo of your prescription sheet.

⚠️ Document Quality: To prevent production delays, please make sure your uploaded image is completely legible and displays the prescribing eye doctor's full name. We accept JPG, PNG, and PDF formats.

Do eyeglasses prescriptions expire?

No, we do not enforce or check expiration dates on eyeglasses prescriptions. As long as you are personally satisfied with your current vision clarity and your doctor has not instructed you otherwise, we will gladly manufacture your glasses using the parameters you provide.

📌 Important for Contact Lens Wearers: This "no-expiration" policy applies strictly to eyeglasses. By law, contact lens prescriptions have separate, rigid expiration dates and distinct regulatory rules. If you are ordering contact lenses, an expired prescription cannot be accepted.

What is the strongest prescription you can fill?

Our state-of-the-art optical laboratory can accommodate exceptionally high power requirements. Our manufacturing boundaries are:

• Distance Vision Configurations: Up to -14.00 sphere (SPH)
• Near Vision Configurations: Up to +9.00 sphere (SPH)

How do I read my eyeglasses prescription?

If you want to verify your details against your physical paperwork before submitting, here is the text breakdown of a standard optical grid:

• OD (Oculus Dexter): Parameters explicitly for your Right Eye.
• OS (Oculus Sinister): Parameters explicitly for your Left Eye.
• SPH (Sphere): Indicates the core strength of your correction. Nearsightedness is indicated by a minus sign (-), while farsightedness features a plus sign (+).
• CYL (Cylinder) & AXIS: These two numbers work together to correct an astigmatism. They are a package deal - a CYL value always needs an AXIS value (a number between 1 and 180). Don't worry, though! Eye doctors naturally write both of these down together, so if you have an astigmatism, both numbers will already be sitting right next to each other on your paperwork.
• ADD (Addition): This represents the magnifying power required for close-up reading. This is a specific medical measurement provided by your eye doctor, not an optional feature or lens upgrade you can add on your own. An ADD value is required only if you are ordering progressive lenses or lined bifocals. If your doctor did not write an ADD value on your paperwork, you cannot purchase multifocal lenses.

Want a visual walkthrough? Watch our quick tutorial video to double-check your numbers!

Important: Please make sure to send us a clear picture of your prescription.