All topics
Overnight & Next-Day Shipping Guide
Next-Day Shipping ($19.95) is available for eligible frames ordered before 12:00 PM EST (Monday–Friday) with an approved prescription.
4 Requirements for Next-Day Delivery
To qualify for overnight delivery, your order must meet all four conditions:
- Eligible Frame: The frame must display the official "Next-Day Delivery" badge on its product page.
- Order Before 12:00 PM EST: Orders placed after 12:00 PM EST (9:00 AM PST) begin processing the next business day.
- Qualifying Prescription & Lens Selection: Only standard single-vision prescriptions qualify. Custom lens add-ons or complex optical engineering require extra lab time and cannot be rushed overnight.
- Physical Street Address (Continental US): Available only for physical addresses within the 48 contiguous US states (excludes P.O. Boxes, APO/FPO, Alaska, Hawaii, and US territories).
Why Did Next-Day Shipping Disappear at Checkout?
If you saw the "Next-Day Delivery" badge on the frame page but the option disappeared in your shopping cart, our system automatically filtered it out due to one of the following reasons:
Lens Upgrades & Custom Add-ons: Even if the frame qualifies, selecting multifocal lenses (progressives or bifocals), light-adjusting/Transitions® lenses, custom tints, or specialized coatings requires extended multi-step lab craftsmanship that cannot be completed overnight.
Prescription Strength/Complexity: High-strength prescriptions or custom high-index lens combinations require specialized optical calibration that takes additional lab business days.
Ineligible Cart Items: Every single item in your order must qualify for Next-Day delivery. If your cart contains any non-eligible frame, contact lenses, or accessories, the entire order defaults to standard shipping methods.
Order Placed After Cutoff: The checkout process was finalized after the 12:00 PM EST cutoff.
Weekend & Holiday Delivery Schedule
Express delivery carriers do not pick up or deliver packages on weekends or national holidays:
Monday–Thursday (Before 12:00 PM EST): Delivered the next business day.
Friday (After 12:00 PM EST) & Weekends: Lab processing begins Monday; package arrives Tuesday.
Holidays: Delivered on the second business day following the official holiday.
Fee & On-Time Guarantee
- Flat Rate: $19.95 premium express delivery.
- On-Time Guarantee: If your eligible Next-Day order is delayed by GlassesUSA or the carrier, contact us and we will issue a 100% refund of your $19.95 shipping fee.
When to Contact Us
- Live Chat: Open the chat bubble on our site if your Next-Day order was delayed and you need a shipping fee refund.
Tip: Need more help? Click 👉 here to get help in placing an order.