Can I Purchase or Replace Only Lenses or Only Frames?
Every pair of glasses we sell is sold as a complete set (frames + lenses together). To keep your vision crystal clear and your frames sturdy, we don't sell unmounted lenses or frames by themselves.
Want to Buy Frames for Fashion (No Prescription)?
Yes, absolutely! If you want to buy frames without a prescription (for fashion use or to take to a local doctor later):
How to do it: Simply select Non-Prescription (Fashion) under Vision Type when customizing your order.
The Price: Standard clear non-prescription lenses are 100% INCLUDED in the advertised frame price!
⚠️ IMPORTANT WARRANTY NOTE ON OUTSIDE MODIFICATIONS:
If you decide to take your new frames to a local optical shop to swap out the lenses, or modify the frames yourself, it will void your manufacturer warranty and 20/20 protection plan. We can only guarantee and cover glasses in their original condition!
Can I Send in My Own Frame to Get New Lenses?
No, sorry! We can't accept frames shipped to us from home. Our optical lab is set up strictly to custom-cut and fit lenses into brand-new frames ordered directly from us.
Can I Buy Lenses for a Frame I Already Own?
No, unfortunately not. Lenses are laser-cut down to the exact millimeter to fit one specific frame. Even if you have the exact same frame model at home, loose lenses won't snap into a different frame safely or sit correctly in front of your eyes.
What Are My Options if I Need a Replacement?
If something happened to glasses purchased from GlassesUSA.com and you need a replacement, we can help you through our standard protection channels:
Within Our 60-Day Return Window: Every order is backed by our 60-Day Risk-Free Guarantee. If you recently received your order and something isn't right, you have 60 days from your delivery date to return the complete set to get a brand-new exchange or 100% store credit (or a refund if you prefer).
Under Our 20/20 Enhanced Coverage Plan: If you purchased our 20/20 protective warranty with your order, you are covered for accidental damage, breaks, and wear-and-tear. We will replace the complete set for you under your plan's terms.