Do you offer a price match?
Yes, we absolutely do! We want you to feel 100% confident that you are getting the best deal on your new eyewear. If you find a lower price on the exact same pair elsewhere, we will gladly match it.
To keep things fair and simple, our Price Match Guarantee operates as a post-purchase refund. Look over our quick checklist below to see exactly how your order qualifies!
The Price Match Checklist
To qualify for a price match, your situation must meet all of the following criteria:
You must place your order first: We cannot process price matches or create custom discount codes before a purchase is made. You must buy the glasses on our site first, and then request the match.
The 3-Day Window: You must reach out to our team within 3 days (72 hours) of your official purchase date.
An Exact, Identical Match: The competitor’s item must perfectly match what you ordered from us. This means the exact same brand, frame model, color, lens dimensions, lens type (e.g., single-vision vs. progressive), and any lens add-ons or coatings.
In Stock & Authorized: The item must currently be actively in stock and available for purchase on the competitor's website. The competitor must also be an authorized U.S. retailer (no individual marketplace sellers, gray-market sites, or auction pages).
Entire Order Comparison: We compare the total checkout cost of the entire order, not just individual parts. We cannot match just a frame price if you bought a complete pair of prescription glasses from us.
What is NOT Eligible for a Price Match?
To prevent any checkout surprises, please note that we cannot honor a price match if:
An order has not actually been placed on our website yet.
The item is out of stock or on backorder on the competitor’s site.
The competitor's lower price relies on temporary clearance sales, special holiday promotional doorbusters, or limited-time coupon codes.
The competitor's price completely excludes lenses or essential coatings that were included in your order with us.
How to Submit Your Price Match Claim
If you checked the list above and your order qualifies, submitting a claim takes less than a minute! Just click below to open a request
You can check out our Terms and Conditions for more information here.
Tip: Need more help? Click 👉 here to chat with our Customer Care team.