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If I need to return my order, where should I drop it off?

Drop off your return at any USPS location or Happy Returns Bar using the pre-paid shipping label or QR code generated in our Returns Portal.

2 Easy Drop-Off Options

  • Happy Returns Bar: Take your glasses and QR code to any local Happy Returns location. No tape or printed label required.
  • USPS Drop-Off: Package your item, attach your printed pre-paid USPS label, and drop it off at any USPS Post Office, collection box, or hand it to your mail carrier.

How to Get Your Pre-Paid Label or QR Code

  1. Open our Returns Portal.
  2. Enter your Order ID and account email.
  3. Select your return or exchange reason.
  4. Complete the form and you'll receive a pre-paid shipping label and a Happy Returns QR code to your email.

Fast Chat Commands

Open Live Chat and type:

  • Start a return: Type "Return my order"
  • Track a return package: Type "Track my return"
Tip: Need more help? Click 👉 here to request for a return.
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