If I need to return my order, where should I drop it off?
Drop off your return at any USPS location or Happy Returns Bar using the pre-paid shipping label or QR code generated in our Returns Portal.
2 Easy Drop-Off Options
- Happy Returns Bar: Take your glasses and QR code to any local Happy Returns location. No tape or printed label required.
- USPS Drop-Off: Package your item, attach your printed pre-paid USPS label, and drop it off at any USPS Post Office, collection box, or hand it to your mail carrier.
How to Get Your Pre-Paid Label or QR Code
- Open our Returns Portal.
- Enter your Order ID and account email.
- Select your return or exchange reason.
- Complete the form and you'll receive a pre-paid shipping label and a Happy Returns QR code to your email.
Fast Chat Commands
Open Live Chat and type:
- Start a return: Type "Return my order"
- Track a return package: Type "Track my return"
Tip: Need more help? Click 👉 here to request for a return.